Different thoughts about thinking differently

Archive for August, 2009

Book Review – How Did That Happen – by Roger Connors and Tom Smith

Sunday, August 30th, 2009

This is a book review of How Did That Happen:  Holding People Accountable For Results The Positive Principled Way, a business book by Roger Connors and Tom Smith.

How I got the book:

Advance proof copy (which I’m keeping) sent to me on behalf of the authors.

Background:

Roger Connors and Tom Smith are the partners and founders of Partners In Leadership, Inc., a company that specializes in accountability training, education, etc.  This is their third book.

Put simply, this book is about accountability in organizations:  when it goes right, when it goes wrong, and how to keep it from going wrong.  On the surface, accountability seems to be a simple thing.  However, human nature doesn’t make it easy, especially when there can be downsides, at least in the short term, to being the person who has to take the blame and make things right when things go wrong.  The authors propose a series of steps called the Accountability Sequence to help teach managers, leaders, and executives to both teach and follow principles of accountability in their organizations.

The strengths:

The Accountability Sequence, while it seems like it should be obvious, does provide a clear and useful model of what accountability is and how to teach it.  I like the fact that it emphasizes that accountability is not something that you delegate without some form of follow up.  The case studies and annecdotes are useful and timely (two of the initial examples are the handling of the Hurricane Katrina disaster in New Orleans; and the global financial crisis that hit us all hard in 2008).

Really, though, how can you not like or respect a book that tries to teach accountability in a clear way?

The areas for improvement

The authors were doubtlessly restricted by confidentiality agreements, but the case studies using ficticious names were less compelling than those with the names of real people and real companies.

Other points of interest:

The previous two books, The Oz Principle and Journey to the Emerald City, cover similar territory.


Verdict (8 out of 10): (definitely worth checking out; a useful resource for developing creativity and innovation)

My methodology for book reviews and affiliate links: I’ll provide an Amazon.com affiliate link (or other related affiliate link) for content if I think it’s worth buying and reading. If I don’t, I won’t provide an affiliate link. The affiliate link helps fund my content creation activities.

If you would like me to review YOUR eBook, book, or other content, please send me an E-Mail at markdykeman@gmail.com to get instructions on how to send your book or content to me. You’ll get my honest opinion about your book, either publicly or privately.

What would you do with your last Tweets?

Wednesday, August 26th, 2009

I’m approaching my 10,000th entry, or Tweet, on Twitter. I have a little over 400 to go before I hit that milestone. As I pondered this, as I do every few days, a new thought occurred to me: maybe 10,000 is enough. Maybe I should quit Twitter at 10,000 and say “good enough, then.” After all, that’s a lot of Tweets. And, if I really wanted to, I could probably hit that milestone in a day or two if I worked at it for several hours per day.

Then I thought: if I’m setting an upper limit, this means that I have a finite number of Tweets to use. How would I use them wisely?

This is the type of thought that most people NEVER have when using social media. After all, the sky’s the limit, right?

Social media, Web 2.0, the modern Internet – it’s all about abundance. There are few limits on what you can do, what you can say, and who you can connect with on the Internet. The only price you need pay is your time. Otherwise, you can create as much content as you want, whenever you want.

I think this abundance could be a problem. Or an opportunity, if we think creatively about it.

When we can generate dozens or hundreds of entries per day with a Twitter account, what happens to the value of a single Tweet? It’s true that some communications have more value than others if we send helpful, useful, or at least entertaining links to our network of Twitter users, blog readers, or Facebook Friends. And heck, if we’re feeling generous and ambitious we can spit out all kinds of useful information in a matter of minutes.

Here’s the problem, though.

Who can keep up with it all? More importantly, who will bother to keep up with it all? Especially if they know that there’s plenty of more Tweets coming from you soon.

Maybe a little bit of scarcity would do us all some good these days.

Why write 20, 40, 100 Tweets or more a day? No one will keep up with them all. Why not just write one? You can even cheat if you want and put a link in your Tweet to a web page or blog post that contains all of the myriad goodness that you want to share with the world.

Some of you will argue that this kind of thinking ignores the conversational nature of applications like Twitter and FriendFeed, which allow you to broadcast, share, and converse with many people in a single stream. Each bit of connection takes a Tweet, an IM message, an E-Mail, or a post of some kind. But which is more valuable: saying hi to 3000 people today or having useful, in depth conversations with two of them?

The advantage of a Twitter or FriendFeed is that it’s a single place where you can accomplish a whole lot of communication and sharing (FriendFeed trades ease of use for more functionality; it also has a much smaller userbase than Twitter). There are plenty of ways to search and filter our output so that people can only see the parts that they want to see. But, it’s still jumbled together in the same stream and the more that you share in a period of time, the more work you create for your followers.

There’s a tendency for bloggers, micro-bloggers and social media users in general to do MORE. To write MORE. To share MORE. Does this mean that everything is of equal value to everyone who follows our stuff? Of course not. It seems like we share a wide variety of stuff on the Web with the hopes that our followers will at least find one or two useful and interesting items, much in the way that record companies, book publishers, and magazine editors release a variety of content in the hopes that at least some of it will find a sizable audience. Much like a fisherman with multiple nets or fishing lines, they’re putting a lot of stuff out there at once, hoping to catch at least some fish. And hey, it certainly works for a lot of fishermen: that’s why they do it.

But, when everyone’s a fisherman and everyone’s fishing in the same spots, they’re still competing over the same number of fish. But hey, if the gear’s free, why not, right?

How about the opposite question, though: why do it? Have we forgotten to question or at least examine the abundance of the Free Web?

If you knew you only had 400 Tweets left, how would you use them? Once you figure that out, try removing that restriction. Maybe it would make sense to look at each Tweet as your last: wouldn’t you use them more wisely? And wouldn’t that be a benefit to you, and your followers, right now?

Thoughts on blog subscriber counts

Friday, August 21st, 2009

I’ve been using Feedburner for over a year as a means to publish my blog posts as RSS feeds.

(If you’re not sure what RSS is, by the way, it’s a way to publish content over the Internet.  People can get your blog posts, podcasts, etc. automatically either by E-Mail or by something called a RSS reader.  This introduction to RSS will provide you with an overview of what it is and how to use it.)

Feedburner gives you the ability to, among other things, publicize how many people have subscribed to your blog’s RSS feed.  It’s used as social proof, often to show progress over time or to market how well your blog is doing.

I’ve publicized my feed counts at some times and hidden them at others.  Sometimes the numbers vary greatly for no apparent reason.  The numbers can be inflated by various means (e.g. having the same person subscribe to your blog multiple times).  It’s not a perfect system by any means.

At the same time, I don’t know of any better method to show what’s going on with subscriptions.  If my numbers are flawed, I imagine everyone’s are flawed.  It is what it is.

So…

I’m going to start displaying it again.  Actually, I did a few minutes ago.  Make of it what you will.

However…   it is significantly bigger than when I started out and I think that’s a decent accomplishment.

Enjoy your day!  Thanks for reading.  And, hey, if you want an easy way to keep up to date on what’s happening at Broadcasting Brain, please click this link.

Bloggers are not household names – still

Tuesday, August 18th, 2009

I get these minor attacks of stats and celebrity watching.  I thought I’d try to do something interesting with it by comparing blog search results for a combination of mass media or household names with a collection of bloggers or social media folks to see how things compare.

The following is an unscientific sampling of Google Blog Search results, tracking the results of searches on people’s names.  I searched for the number of occurances of each name during the past 30 days, as taken today around 11 AM EST.  The list is sorted in descending order based on number of hits (or results) during the past month.

What exactly will we find in this?  Have a look first, my thoughts are below:

Subject

Description

Results (mnth)
(President) Barack Obama “Leader of the free world”

5972179

Sarah Palin Ex-politician

476077

Miley Cyrus Actress/singer

327621

Paris Hilton Heiress/actress/media object

161083

Angelina Jolie Actress/activist

130720

Brad Pitt Actor/activist

130595

Oprah (Winfrey) Media mogul

85413

Jennifer Aniston Actress

78107

Stephenie Meyer Author of the “Twilight” novels

59467

Bill Gates Tech mogul turned philanthropist

54171

Steve Jobs Apple co-founder and demi-god

53893

Gordon Brown Current UK Prime Minister

38859

J.K. Rowling Author, Harry Potter series

33516

Stephen King Author, too many books to count

31922

Meryl Streep Actress (currently playing Julia Child)

24842

Emily Osment Myley Cyrus’s co-star on Hannah Montana

23924

Seth Godin Business/marketing blogger/author/guru

20973

Julia Child Deceased chef, author, and very tall person

20052

Billy Ray Cyrus Myley Cyrus’s co-star on Hannah Montana/musician

18675

Tony Blair Former British Prime Minister

18227

William Shatner Media icon

13414

Chris Anderson Author/editor/Wired/Free/The Long Tail

12339

Eric Bana Actor

12162

Stephen Harper Canada’s Prime Minister

11135

Bill Clinton Former…  you know

10953

Malcolm Gladwell Author/journalist

10477

Mark Cuban Mogul

8408

Arianna Huffington Blogger/heiress

7209

Mark Zuckerberg Facebook founder

6299

Curt Schilling Baseball player, blogger

5334

Chris Brogan New marketing guy/author/blogger

4975

Cory Doctorow SF author/blogger

4730

Wil Wheaton Writer/blogger/actor/cool guy

4268

Robert Scoble Tech enthusiast/blogger/broadcaster

4175

Tom Peters Business guru

3431

Michael Arrington Blogger

3329

Dave Winer Tech guru, invented RSS standard

2858

Michael Ignatieff Canada – Leader of the Official Opposition

2534

Larry Page Google co-founder

2447

Leo Laporte Tech enthusiast/blogger/broadcaster

2186

Fred Wilson Venture Capital guy/blogger

2087

Sergey Brin Google co-founder

1901

Darren Rowse Blogger/internet marketer/author

1624

Steve Pavlina Blogger/author – personal development entrepreneur

1373

Brian Solis Blogger, author, photographer, PR guy

1372

Julia Allison Known for being Internet famous

1238

Andrew Keen Journalist/blogger/author

1116

Brian Clark Blogger/internet marketer/author

253

Pierre Trudeau Former Canadian Prime Minister

235

Brian Mulroney Former Canadian Prime Minister

204

Jean Chretien Former Canadian Prime Minister

183

Hugh MacLeod Cartoonist/blogger/author

127

Louis Gray Technology marketer/blogger

95

Tamar Weinberg Interwriter marketablogger media dervish

78

Sarah Lacy Tech journalist/blogger/author

76

Jennifer Van Grove Social media consultant/blogger

68

Steve Gillmor Tech journalist/writer/host

54

Liz Strauss Blogger/consultant

43

Lisa Barone Interwriter marketablogger media dervish

43

Muhammad Saleem Social media consultant/blogger

29

Loren Feldman Media maker/blogger

24

Mathew Ingram Tech journalist/community manager

23

Corvida (Raven) Blogger/community manager

23

Naomi Dunford Internet marketer/small business consultant

21

Mark Dykeman Blogger/experiment control

8

My thoughts:

  1. Of course all of these numbers need to be taken with a grain of salt. These results come from blog entries, but they also come from comments made to blog entries.  Is that a big difference?  Probably not, but it’s worth considering.
  2. SPAM:  some of these names are probably being used to sell stuff, either for the person being mentioned or for someone else who’s capitalizing on their good fortune.  Heck, some of these people have likely generated some of these results by their own activity.  My hypothesis is that the more famous you are, the higher the percentage of blog posts that reference you are really SPAM.
  3. It sure looks like the folks with more mass media exposure get relatively more mentions in the blogosphere, regardless of whether or not they are active participants.
  4. This study ignores Twitter/microblogging activity, message boards, and theoretically anything not considered a blog.
  5. This is more of a curiosity than something useful, but it might provide more interesting information over time.
  6. There are probably lots of other interesting people that we could survey.

I’m sort of interested in doing this type of survey periodically, but I think I could use more.  I have 65 names here so far, it would be a little more interesting to have 100.

Can you think of other interesting names, maybe 35 more in total, that we could use to expand this up to 100 names?

Who do you think would make interesting people (mass-media or digital media) to track?

Power laws

Thursday, August 13th, 2009

Hugh MacLeod of Gaping Void recently Tweeted the link to a Clay Shirky article about power laws.  The article about power laws when applied to blog rankings was published in 2003 and contains an interesting snapshot of the top blogs at that point in time.

Figure 1 in Shirky’s article has a graph of blog rankings with the names of a number of blogs, although I can’t tell if they are the top 19 blogs in the listing or if they are a continuum from highest to lowest ranking.  The curve on the graph illustrates how rankings work according to power laws:

  • the second ranked item in a list normally gets 1/2 of the traffic/ranking/sales/etc. of the first item
  • the third ranked item gets 1/3
  • the tenth ranked item gets 1/10
  • the hundredth item gets 1/100

and so on.  This power law applies to many, many things around the world, according to various kinds of research.

Back to Figure 1:  I had heard of Instapundit.com but I had not heard of any of the other blogs.  The chart is from 2003, so I guess six years is like a century on the Web.

Shirky’s article is pretty interesting stuff and worth a read.  It also made me think about Technorati.com itself, the once famous blog ranking website.  I hadn’t logged into that site for a long time.  At a quick glance, the top 100 ranking doesn’t seem to exactly follow the power law distribution that one would expect and obviously there are a lot of blogs there which didn’t exist in 2003.

Just wondering:  do you find this kind of stuff interesting?  Do you pay attention to Technorati?

Folk media – the roots of social media

Tuesday, August 11th, 2009

Geoff Livingston wrote a post called Whatever happened to folk media that has intrigued me today.  I don’t recall seeing the term folk media before and it caught my eye.  It seems to me that social media started out as an evolution, or addition to, folk media and, like almost every other kind, they’ve been co-opted (or twisted, perhaps) as a marketing/selling medium.

Image by andyket

What is (are) folk media?

Musical instruments like banjos and acoustic guitars are well established symbols of folk music.  They evoke images of coffee houses, sing alongs, peaceful protests, festivals, and singing crowds.  The term folk, often used to describe common or ordinary people, denotes a down-to-earth, grass roots, humble, and unpretentious adjective describing any noun.  Folk lacks pretensiousness, hidden agendas, positioning, targeting, or bureaucracy.  In a very real sense, folk is “by the people, for the people”.  Folk is authentic:  real stuff by real people.

Folk media, then, are those media commonly used by individuals, not organizations.  Or so we would like to think.

This resource provided some interesting ideas about folk media:

Status and function of Folk Media:

As an intrinsically valuable form of popular entertainment or artistic expression it is worth preserving and developing for its own sake.
It is a means of changing values, attitudes and norms in order to provide a proper climate for social and economic progress.
It is a method of promoting certain behaviour acts or patterns. The aim is to get people to perform specific acts to achieve objectives of national policy (eg. visiting clinics, investing in bonds, using fertilizer) .
It is a channel for conveying information about available techniques and facilities which people may use to solve problems.

This resource goes on to list a few of these traditional or folk media outlets:

The classification covering the performing arts and the visual arts included music, song, drama, skits, puppet shows , poetry, speech, sounds, gesture, gossip, jokes, proverbs, painting, certain printed literature, sculpture, handicrafts, costuming, patterning and colouring of material and use of head-gear.

Note that virtually all of these media are reliant either upon active personal involvement or at least witnessing them in person to have the full effect.  And therein lies the limitation.

Folk media do not easily scale without great loss of power and significance.  To me, trying to broadcast folk media content over bigger audiences are like the different between watching the original Woodstock musical festival on film versus actually being there in the flesh and blood, mud, sound, and herbal essences (you know, THOSE herbal products… and the manufactured HERBAL products, if you get my drift, man.)

Social media started as folk media but…

Bulletin boards, message boards, listservs, mailing lists, static Web pages… they were the original electronic extensions of folk media.  They were crude, occasionally painful to use, and limited, but they still embodied folk because of those things.  They did not have big budgets, advertising, and filtered messages (at least not until admin and moderator roles evolved to manage scarce resources.)

People used these new media to share information, tell stories, and debate questions big and small.  They shared anger, love, fear, sadness and joy and broke a number of rules in the process, foreshadowing the many challenges against privacy, copyright, and digital rights management that seem to grow stronger daily.  Nonetheless, the times were good, the toys were relatively new and shiny, and our cultures began to change a bit as existing differences and similarities were exposed.

Along the way, though, it became cheaper and easier to move away from crude fonts, layouts, graphics, and sound while developing electronic media that were increasingly like the three mass-media pillars that somehow continue to limp along today:

  • print media (newspapers, magazines, books, etc.)
  • radio (voice, sound, and music)
  • television/video (broadcast, cable, satellite)

Where did it really go wrong?

To me, the tipping point must have occurred around the time that organizations and individuals figured out that electronic media could deliver 80% of the same results as the old mass-media at a fraction of the cost while audience size was growing at an exponential rate.  The staggeringly low priced technology improvements, while impressive, actually sowed the seeds of destruction of social media as folk media by making it cheap and easy to use.

Audiences that could be reached at low, low cost and potentially targeted?  Irresistible.

And gradually, a medium full of real stuff from real people is being increasingly polluted by various kinds of different stuff that is being made on behalf of organizations, businesses, and their agents.

As Geoff Livingston points out, electronic folk media still exist and will probably continue to do so in user-organized communities of shared interests.  He suggests, however, that businesses and organizations will continue to push into these spaces until the social in social media eventually withers away and dies.

Who cares?

Should we care that the folkish side of social media is increasingly being overpowered by other interests?

I’m not sure, actually.  Perhaps a more comfortable co-existance can be negotiated.  Maybe social media should be regarded as spaces instead of channels or tools.  Maybe businesses will eventually abandon these spaces if they do not find the traditional KPIs that they seek.

What do you think?

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