The appropriate platform is in the eye of the beholder
social media March 25th. 2008, 7:32amSocial media is for sharing knowledge and sharing experiences. I would argue that the best output occurs when the knowledge and experiences are linked. I would also argue that the author or creator is the best judge of the appropriate venue or medium to publish content.
People started sharing knowledge and experiences in bulletin board systems, Usenet groups, and by E-Mail over 25 years ago. Personal websites arose as Internet access became widespread and affordable, including the ability to share images. On-line journalling was extremely popular earlier in this decade. Social networks like MySpace offered improved ways to share content with large numbers of people. Other types of content sharing have grown, like audio, video, and image sharing. And, of course, the blog is in the mix, straddling it all.
The ends of social media should be to share knowledge and/or experience. Otherwise, we’re better off writing or sketching off-line and keeping that content off of the Web.
Paul Cheney has an interesting post about changes in the “blogosphere” at Conversational Media Marketing, which was inspired by Robert Scoble’s post The Changeosphere. Chaney provides an informative timeline of evolution in social media during the past few years and also comments on the evolution of blogging during the same time. He suggests that 2008 could be a big year for business blogging and also echoes one of Brian (Copyblogger) Clark’s ideas about value blogging, where blog posts are more article-like (”teaching, informing, and offering unique perspective”) and less about personal anecdotes.
I would compare these two types of blog posts in this way:
- Personal anecdotes are stories about how your cat loves the new flea collar, scratching post, and cat food that you bought her. Or hates them, as the case may be.
- Informative articles tell you where and how to get the best flea collars, scratching posts, and cat foods.
Both types of writing have their strengths and weaknesses. Both are cool. But I see the latter as being almost inextricably linked to commerce (short term or long term) whilst the former is just about sharing.
If you read the blog posts that I’ve linked to in this post, do you start to get the impression that blogging is being converted to a tool of business instead of a tool of the enthusiast or the expert?
Look, a blog is typically driven by a content management system that can do cool things. There’s no reason why businesses should not use a blog if it helps them.
At the same time, I’m a bit concerned by the implications in some of these posts that blogging is no place for the amateur or the volunteer enthusiast. It almost seems like these writers are saying that more personalized, “journal” writing really shouldn’t be published in blogs.
Maybe it’s worth remembering that the Web was originally a medium for sharing knowledge amongst researchers. That blogs were originally a means to share links to interesting and informative websites.
Now, to be fair, many social networks either didn’t exist or else they were in their infancy as blogging established itself as the flagship platform of social media. Over time, we have seen the emergance of social news, social bookmarking, content sharing, and social networking as alternate means of communication. Tumble logs and microblogging are also available. And good old journalling, like LiveJournal, is still around. You can argue that blogging either filled a void or created demand for experience and knowledge exchange before the more specialized forms of social media were created.
However, if something is essentially free to use, you really can’t prevent people from using it. Like, say, Wordpress or Blogger.
Blogs should be available to whoever and whatever wants to use them. If someone wants to blog about Fluffy’s new flea collar, then by damn, they should feel free to do so. If someone wants to use a blog as a front or shell to earn money through Adsense or affilate marketing, go for it. If businesses want to use blogs as a marketing channel, there’s nothing wrong with that.
All I’m saying is that this medium is available to virtually everyone. If someone wants to spill their guts about some esoteric fixation with the high probability of having an audience of one dozen or less, while mixing audio, video, or images in their content, there’s no reason why they should feel that they need to do that at MySpace, Facebook, or some other medium.
Blogging is not purely a “business communications and marketing tool”. First and foremost, blogging is a communication tool. We measure our successes in this medium by the goals we set or the interests we pursue. Sometimes the interest is self-expression, pure and simple. Maybe a creator is satisified if they find one kindred soul in the wilderness or amongst the roaring crowd. Should there be any limits on the media used to do this?
I don’t think so. How about you?
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March 25th, 2008 at 10:36 am
Thanks for the mention. Personally, I think a blog is first a foremost a “conversation” tool, rather than a communication too. I harken back to something Dave Winer said years ago, that the comments left in response to a post are just as important - if not more so - than the post itself.
Great post Mark. Again, thanks for the mention.
March 25th, 2008 at 11:14 am
@Paul - Thank you for stopping by. You make an excellent point about the value of comments.
As you may have discovered, I was more concerned about the ideas in the Copyblogger post than in yours. Brian’s post seemed to encourage exclusion of more casual bloggers, which bothered me.
Perhaps I’m overreacting and, truth be told, blogs can be a bit unwieldy to manage for the less experienced Web user if they stray beyond Wordpress.com or Blogger (I have no experience with Moveable Type, so I can’t comment on that platform.) But as long as the tool is there, you really can’t prevent a type of person from using it.
March 25th, 2008 at 1:41 pm
I absolutely agree with you Mark. To each his own.
March 25th, 2008 at 4:02 pm
@Kristen - thanks.
March 25th, 2008 at 9:59 pm
Ugh. Did you have to put the ‘25 years ago’ thing in there? I still claim to be 24, although I have been involved in ’social media’ since the BBS heyday of the early 1980s. (sigh)
In my learned (ha!) opinion, your two types of bloggers are separated only by lack of energy and, perhaps, skill. I think the person telling the anecdotes about the cat *means* to be as informative as the person who has no pets but has more time & (let’s call it) journalistic skill to do a more complete exposition of the subject, and one that provides more information to a wider range of potential readers/Googlers. More often than not, I think you will find the cat-lover completely flummoxed about why s/he does not get more hits for her brilliant reviews of cat toys.
Of course both should have blogs — how dull would the world be without goofy pet-lovers who just enjoy sharing their lives with complete strangers!
March 26th, 2008 at 7:32 am
@Steph - there’s also the possibility that few people are enthusiastic about cat toys…
In all seriousness, it seems that it’s not enough to be knowledgeable and a mediocre communicator unless you happen to be “first in” to a new, exploding area. Otherwise, the better presenter wins.